Last Updated: August 2026
Connect360 (“Connect360”, “C360”) is a business intelligence platform operated by Property Dollar Pty Ltd (ACN 656 650 716) ATF The Property Dollar Trust (ABN 25 656 650 716) (“Property Dollar”, “we”, “us” or “our”). Connect360 is not a separate legal entity; it is a business-to-business (B2B) product of Property Dollar.
This Privacy Policy explains how we collect, use, disclose and protect information in connection with Connect360, and how you can access or correct your information. By using Connect360, you are taken to have read, understood and agreed to this Privacy Policy.
This policy applies specifically to Connect360. Property Dollar’s separate consumer-facing product, the Property Dollar App, is governed by its own privacy policy, available at propertydollar.com.au/privacy-policy. Where a broker invites their client to a white-labelled instance of the Property Dollar App (see Section 8 below), that client’s subsequent use of the Property Dollar App is governed by that separate policy, not this one.
Connect360 is a B2B product available in two flavours:
Together, C360 MB and C360 REA users are referred to as “Broker Users” or “you” in this Privacy Policy, except where a section specifically states it applies to only one flavour. Connect360 is not intended for use by the clients or customers of Broker Users, and those clients do not directly access, register for, or interact with Connect360, except where they accept a white-label invitation as described in Section 8.
C360 MB and C360 REA operate on logically separate systems. Data entered into one flavour is not accessible from or synchronised into the other.
Where Broker Users input or synchronise information about their own clients into Connect360 (for example, via a connected CRM integration, see Section 6), Property Dollar’s role in respect of that client information is described in Section 6 below.
Property Dollar and Connect360 operate in Australia and are bound by the Australian legal framework for privacy and data collection, comprised of:
A copy of the APP and general information may be obtained from the Office of the Australian Information Commissioner (the “OAIC”) at www.oaic.gov.au.
If you have any questions, concerns or feedback about privacy, please contact us:
The information we collect depends on how you use Connect360. This may include:
Broker account and contact details - Name, business name, email address, phone number; - Broker licence or accreditation details, where applicable; - Login and account credentials.
Client data you input or synchronise (C360 MB) - Property, loan, and portfolio information relating to your clients, which you enter manually or synchronise via a connected CRM integration (currently Effi; we may integrate with additional CRM platforms over time); - This may include loan amounts, lenders, interest rates, LVR, fixed-term expiry dates, and related financial details.
Client data you input or synchronise (C360 REA) - Property and listing information relating to your clients, which you enter manually; - Client contact details relevant to a property transaction or relationship (name, contact details, property of interest, transaction status). - C360 REA does not collect or process loan, credit, or lender information, and is not connected to Effi or any other CRM integration used by C360 MB.
Connected email account data - If you connect a Gmail, Microsoft (Outlook), or custom email account (see Section 7), we collect only the minimum information required to send emails on your behalf from your own address.
Property and market data - Automated Valuation Model (AVM) data sourced from one or more valuation partners we work with (including Valocity, CoreLogic, and Domain), used to populate property and equity insights within Connect360. The specific provider(s) used may vary over time as our valuation partnerships evolve.
Usage and analytics data - Product usage data collected via Mixpanel, for the purpose of understanding feature usage and improving Connect360.
Voice communications - Where you use the voice call-back feature, calls are facilitated via Brokermate, a tool provided by Effi. Brokermate’s function within Connect360 is limited to warm reconnect and callback; it does not access lender comparison data and does not quote rates or compare lenders.
For your own account information (Section 5, “Broker account and contact details”), Property Dollar is the data controller and handles that information under this Privacy Policy in the ordinary way.
For information about your clients that you input or synchronise into Connect360, Property Dollar acts as a data processor / service provider on your behalf. You remain responsible for:
Where you use a connected CRM integration (currently Effi for C360 MB; we intend to support additional CRM platforms over time), the same processor arrangement applies to any client data synchronised through that integration.
Property Dollar will handle client information you provide only as necessary to deliver Connect360’s features to you, and in accordance with the security measures described in Section 11.
Connect360 allows you to connect your own email account so that emails sent through Connect360 (client invitations, automation-rule emails, and manually composed emails) are sent from your own address rather than a generic Property Dollar address.
Google (Gmail)
Where you connect a Gmail account, Connect360 requests the
gmail.send scope only. This means:
Microsoft (Outlook)
Where you connect a Microsoft account, we use Microsoft Graph with equivalent, minimum send-only permissions, for the same purpose described above.
Custom Email (SMTP)
Where you connect a custom email provider (for example, GoDaddy, Hostinger, Zoho, cPanel, or Yahoo), we use the credentials you provide solely to send emails from your address via standard SMTP protocols, for the same purpose.
Retention and revocation
Authentication tokens for connected email accounts are retained only for as long as your account remains connected. You may disconnect any connected email account at any time via Connect360’s Settings, after which Property Dollar will cease sending emails on your behalf and will delete the associated authentication tokens within a reasonable period.
Connect360 allows you to invite your clients to a white-labelled instance of the Property Dollar App. To send this invitation, we collect the name and email address you provide for your client, using the connected email method described in Section 7.
Once your client accepts an invitation and begins using the white-labelled Property Dollar App, their use of that app, and Property Dollar’s handling of their information from that point, is governed by the Property Dollar App’s own Privacy Policy at propertydollar.com.au/privacy-policy, not by this Connect360 Privacy Policy.
Connect360 does not use Gemini, or any other third-party AI or machine learning service, to process, read, or otherwise interact with any data obtained through the Gmail or Microsoft email integrations described in Section 7.
No raw, aggregated, or derived data obtained via Google Workspace APIs is used, or will be used, to create, train, or improve any machine learning or artificial intelligence model, whether ours or any third party’s.
Limited Use Compliance Statement: The use of raw or derived user data received from Google Workspace APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.
We collect, use and disclose information to:
We will not use your information for any purpose outside those described in this Privacy Policy without first obtaining your consent.
Connect360 is hosted on Amazon Web Services (AWS) infrastructure located in Australia, including EC2, RDS (PostgreSQL), S3, and CloudFront. Property Dollar holds ISO 27001:2022 certification, reflecting our commitment to enterprise-grade information security management.
We take reasonable steps to protect the information we hold from misuse, interference, loss, and unauthorised access, modification or disclosure. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
We may disclose information to the following categories of recipients, as necessary to provide Connect360’s services:
| Recipient | Purpose |
|---|---|
| Connected CRM platforms (currently Effi; C360 MB only) | CRM integration underlying client data sync. We may integrate with additional CRM platforms over time. |
| Google (Gmail API), Microsoft (Graph API) | Sending emails on your behalf from your own connected address (C360 MB and C360 REA) |
| Valocity, CoreLogic, Domain | Automated property valuations (AVM). The specific provider(s) used may vary over time. |
| Mixpanel | Product usage analytics |
| Brokermate (via Effi) | Voice call-back functionality (C360 MB only) |
| Amazon Web Services | Infrastructure hosting |
We will not disclose your information to overseas recipients without your express permission, except where a service provider listed above processes data outside Australia as part of their standard infrastructure; in such cases, we take reasonable steps to ensure equivalent protection to that required under this Privacy Policy.
We do not sell your personal information to third parties for their own marketing purposes.
You may request access to, or correction of, your information at any time by contacting us using the details in Section 4. We will acknowledge your request within five (5) business days and endeavour to respond within thirty (30) days.
If you close your Connect360 account, you will have access to export your Client Data for fourteen (14) days following account closure, after which we will delete or de-identify it from our systems within a reasonable period, subject to any information we are required to retain for legal, accounting, or regulatory purposes.
We maintain reasonable security measures to protect against unauthorised access, use, disclosure, loss or alteration of information under our control, consistent with our ISO 27001:2022 certification. You are responsible for maintaining the confidentiality of your own account credentials and must notify us immediately at info@connect360.com.au if you suspect any unauthorised access to your account.
If you have a concern about how we have handled your information, please contact us using the details in Section 4. If you are not satisfied with our response, you may lodge a complaint with the OAIC at www.oaic.gov.au.
We may amend this Privacy Policy from time to time. Amended versions will be published at connect360.com.au. Your continued use of Connect360 after changes are published constitutes acceptance of those changes.