Last Updated: August 2026
Welcome to Connect360 (connect360.com.au) (“Connect360”, the “Services”), a business-to-business product owned and operated by Property Dollar Pty Ltd (ACN 656 650 716) ATF The Property Dollar Trust (ABN 25 656 650 716) (“Property Dollar”, “we”, “us”, “our”). Connect360 is a product of Property Dollar and is not a separate legal entity.
Please read these Terms of Service carefully before using Connect360. By accessing or using Connect360, you accept and agree to be bound by these Terms of Service and our Connect360 Privacy Policy (together, the “Connect360 Policies”). If you do not agree, please discontinue use of Connect360 immediately.
Connect360 is available in two flavours:
Together, users of either flavour are referred to as “you” or “Broker User” in these Terms, except where a clause specifically states it applies to only one flavour. By using Connect360, you represent and warrant that:
C360 MB and C360 REA operate as logically separate systems. Your access to one flavour does not grant access to the other, and data is not shared between them.
Connect360 is not intended for use by, and does not knowingly collect information directly from, the clients or customers of Broker Users, except where those clients accept a white-label invitation as described in Section 6.
3.1 To use Connect360, you must register for an account and provide accurate, complete, and up-to-date information.
3.2 You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. You must notify us immediately at info@connect360.com.au if you become aware of any unauthorised use of your account.
3.3 You must not share your account with, or create an account on behalf of, any person other than yourself or your business, without our prior written consent (for example, for legitimate additional-seat business use).
4.1 You are solely responsible for ensuring that you have the necessary rights, consents, and legal basis under applicable law (including the Privacy Act 1988 (Cth) and, for C360 MB users, the National Consumer Credit Protection Act, where applicable) to provide Client Data to Connect360.
4.2 As described in our Privacy Policy, Property Dollar acts as a data processor / service provider in respect of Client Data you provide, and processes it only to deliver Connect360’s features to you.
4.3 C360 MB users only: You remain responsible for your own regulatory obligations to your clients, including any applicable Best Interests Duty obligations, regardless of how Connect360’s tools are used (for example, tools that surface reprice-before-refinance workflows do not remove your obligation to independently assess and act in your client’s best interests). This clause does not apply to C360 REA users, who are not subject to Best Interests Duty obligations in their capacity as real estate agents, buyer’s agents, or developers.
4.4 You warrant that any Client Data you provide does not infringe the rights of any third party and has been lawfully obtained.
5.1 Connect360 allows you to connect a Gmail, Microsoft, or custom SMTP email account, and to connect your Effi CRM account, to enable certain features (see our Privacy Policy for details of what each integration accesses).
5.2 By connecting an account, you authorise Property Dollar to access and use that account strictly for the purposes described in our Privacy Policy, and you warrant that you are authorised to grant that access (for example, that the email account is your own or one you are authorised to connect on behalf of your business).
5.3 You are responsible for the content and accuracy of any communications sent through Connect360 via a Connected Account, including emails sent to your clients. Property Dollar is not responsible for the content of communications you compose or trigger, including via automation rules you configure.
5.4 You may disconnect a Connected Account at any time via Settings. You remain responsible for any communications sent prior to disconnection.
6.1 Connect360 allows you to invite your clients to a white-labelled instance of the Property Dollar App. You are responsible for the accuracy of the contact details you provide and for ensuring you have your client’s consent to send them this invitation.
6.2 Once a client accepts a white-label invitation, their subsequent use of the Property Dollar App is governed by the Property Dollar App’s own terms and privacy policy, not these Terms.
7.1 Certain Connect360 features, including Rule Automation, are billed on a per-active-rule monthly basis. Charges are billed at month-end based on rules active at any point during that month, regardless of the date within the month a rule was activated.
7.2 We reserve the right to change our pricing at any time. Changes will not affect charges already incurred but will apply to subsequent billing periods, and we will provide reasonable notice of any pricing changes.
7.3 Fees are non-refundable except as required by the Australian Consumer Law.
8.1 Property Dollar owns, or is licensed to use, all Intellectual Property Rights in Connect360 and its underlying software, content, and materials (“Connect360 Material”). You do not acquire any ownership interest in Connect360 Material through your use of the Services.
8.2 You must not:
Connect360 relies on third-party services to deliver certain features, including connected CRM platforms (currently Effi, for C360 MB; we may integrate with additional CRM platforms over time), Google and Microsoft email APIs, Valocity, CoreLogic and Domain for property valuations (the specific provider(s) used may vary over time), Mixpanel for analytics, and Amazon Web Services for hosting. Your use of Connect360 is also subject to the applicable terms of these third-party providers where relevant. We do not accept responsibility for the availability, accuracy, or performance of third-party services outside our reasonable control.
10.1 Connect360 is provided on an “as is” basis. Except as expressly stated in these Terms, we do not warrant that Connect360 will be uninterrupted, error-free, or that any data or insights provided (including AVM valuations, rate comparisons, or repricing opportunities) are accurate, complete, or suitable for any particular purpose. Any figures, valuations, or insights provided through Connect360 are general in nature and do not constitute financial, credit, or legal advice.
10.2 You remain solely responsible for verifying any information from Connect360 before relying on it in advice to your clients, and for complying with your own professional and regulatory obligations.
10.3 To the extent permitted by law, Property Dollar excludes all liability for any loss or damage arising from your use of Connect360, except where such liability cannot be excluded under the Australian Consumer Law.
10.4 Where liability cannot be excluded, Property Dollar’s total liability to you arising out of or in connection with these Terms, however arising, will not exceed the total fees paid by you for Connect360 in the twelve (12) months immediately preceding the event giving rise to the claim.
10.5 You agree to indemnify Property Dollar against any loss, liability, or cost arising from your breach of these Terms, your misuse of Connect360, or Client Data you provide.
11.1 We may suspend or terminate your access to Connect360 at any time, including for breach of these Terms, non-payment, or misuse of the Services.
11.2 You may cancel your Connect360 account at any time by contacting info@connect360.com.au. Fees already incurred remain payable.
11.3 On termination, you will have access to export your Client Data for fourteen (14) days following termination or expiry, after which Property Dollar may securely delete it from Connect360 systems, subject to any longer retention period required by law.
12.1 Entire Agreement. These Terms, together with our Privacy Policy, constitute the entire agreement between you and Property Dollar regarding Connect360.
12.2 Severability. If any part of these Terms is found unenforceable, the remainder will continue to apply.
12.3 Governing Law. These Terms are governed by the laws of New South Wales, Australia, and you submit to the non-exclusive jurisdiction of its courts.
12.4 Australian Consumer Law. Nothing in these Terms excludes, restricts, or modifies any consumer guarantee, right, or remedy that cannot lawfully be excluded under the Australian Consumer Law.
12.5 Amendments. We may update these Terms from time to time. Updated versions will be published at connect360.com.au, and your continued use of Connect360 constitutes acceptance of the updated Terms.
12.6 Contact. Questions about these Terms can be directed to info@connect360.com.au or Attn: Privacy Officer, Property Dollar Pty Ltd, 4/12-14 Columbia Way, Baulkham Hills NSW 2153.